Terms and Conditions

Welcome to solusglobal.com (“Website”), operated by ADEL SYSTEM S.R.L. (“We”, “Us”, “Our”). Before using the Website, please carefully read the following Terms and Conditions (“Terms”) that govern your access and use of the Website. By using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Sale of Products

1.1 Order Acceptance: All orders placed through the Website are subject to our acceptance. We reserve the right to refuse or cancel orders at any time for any reason.

1.2 Prices: Product prices are stated in Euros and include applicable value-added tax (VAT). Shipping costs will be calculated and added to the order total at checkout.

1.3 Product Availability: We endeavor to keep product availability information on the Website up to date, but we cannot guarantee the availability of all products at all times. In the event that an ordered product is not available, we will inform you as soon as possible and offer you the option to cancel the order or substitute the product with an alternative.

1.4 Ownership: Ownership of products purchased passes to you upon delivery of the products.

2. Payment

2.1 Payment Methods: We accept payments via credit cards, bank transfer, and other payment methods available on the Website.

2.2 Payment Security: We employ security measures to protect your payment information, but we cannot guarantee the absolute security of transactions made on the Website.

2.3 Invoicing: You will receive a detailed invoice for each order placed on the Website.

3. Shipping and Delivery

3.1 Delivery Times: We will provide estimates of delivery times at the time of order, but such estimates are indicative and not guaranteed.

3.2 Shipping Costs: Shipping costs will be calculated based on the weight and destination of the order and will be indicated at checkout.

3.3 Delivery Responsibility: We are not responsible for any delays or delivery issues arising from causes beyond our control, including but not limited to strikes, adverse weather conditions, or unforeseen events.

4. Return and Refund Policy

4.1 Return Policy: We accept returns within 30 days from the delivery date, provided that products are returned in the same condition as received.

4.2 Refunds: Refunds will be processed within 14 days of receipt of returned products, excluding shipping costs.

5. Intellectual Property

5.1 Copyright: All content on the Website, including text, graphics, logos, images, and software, is the property of ADEL SYSTEM S.R.L. or its licensors and is protected by copyright laws.

5.2 Trademarks: Trademarks and service marks on the Website are the property of ADEL SYSTEM S.R.L. or its licensors.

6. Privacy

Our Privacy Policy describes how we collect, use, and protect your personal information. By using the Website, you agree to our Privacy Policy.

7. Applicable Law

These Terms are governed and interpreted in accordance with Italian laws. In case of disputes, the parties agree to seek an amicable solution. If no agreement is reached, disputes shall be subject to the exclusive jurisdiction of Italian courts.

8. Changes to the Terms

We reserve the right to modify these Terms at any time and without prior notice. Changes to the Terms will be effective from the date of their publication on the Website. Your continued use of the Website after such changes constitutes acceptance of the new Terms.

If you have any questions about these Terms or our Website, please contact us at info@solusglobal.com.